Month: April 2017

What Should I Do If I Never Receive The Parcel?-Markchic Reviews

1b1d8ff24e3846d57177c00ad88d19ab9f27d2ef44a47-AZYvrx_fw658.jpg

After we provide tracking number, you should track the items online frequently to avoid troubles caused unconsciously in the delivery process. You can email our customer service department directly on the lost parcel and we will check it for you.

Markchic Reviews:Once we are convinced that the items were lost indeed, we will arrange a new shipment or refund. But if the parcel is lost due to the incorrect information from you, you should be responsible for all the loss.

How Long Will I Receive My Orders?-Markchic Reviews

af55aaa34b3b55759d5662d0d15f2b5c4298cefb4de10-Vp6UQp_fw658.jpg

All of our items require processing time before they are shipped. Processing time for most items is displayed on the item’s product detail page. Shipping time varies based on the shipping method you chose at checkout. See the chart below for our different shipping options:1.pngOnce your items have shipped, we’ll send you an email confirming shipment and include all relevant tracking information we can provide. Please track the status of the parcel via the tracking number provided in email. Then, contact local post office for parcel if not received within expected shipping time. Finally, contact us (Email: service@markchic.com) for further information.

Markchic Reviews: Shipping estimates are from day of shipping not from day of ordering;Customers are responsible for lost due to wrong shipping information.

How Long Can I Receive My Refund?-Markchic Reviews

tumblr_om47s7Fgxd1vbzt0ko2_500
Refunds are processed within 3 working days after you received our customer service refund confirmation email, and the PayPal can be seen in your PayPal account right away once it is processed.

Markchic Reviews:You can receive a confirmation e-mail from PayPal. For credit card payment, refund time may vary from different issuing banks’ policies. You may also call PayPal or your credit card issuing Bank to verify your refund.